Privacy policy
Last Updated: September 8, 2026
Sela Look, operated by PRIME DOLLAR LLC, provides this website, store, and related services (the "Services"). This Privacy Policy explains how we collect, use, process, and disclose your personal information when you interact with our Services.
Our store is powered by Shopify, which enables us to provide the Services to you.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
We may collect personal information that identifies or can reasonably be linked to you, including:
- Contact details such as your name, email address, phone number, billing and shipping address.
- Order and transaction information including products viewed, purchased, or returned.
- Payment information used for your order.
- Subscription preferences and the email address you provide when joining the Sela Look mailing list.
- Communications you send to us, including customer support inquiries.
- Device and usage information such as IP address, browser type, and interactions with our website.
How We Collect Information
We collect personal information:
- Directly from you when you place an order, contact us, or subscribe to our mailing list.
- Automatically through cookies and similar technologies when you use our website.
- From service providers, including Shopify and payment processors.
How We Use Your Information
We use your personal information to:
- Process and fulfill orders, including shipping and returns.
- Provide customer support and respond to inquiries.
- Send the new arrivals, styling edits and offers requested when you subscribe to our mailing list.
- Improve our Services, website functionality, and user experience.
- Communicate with you regarding your orders and support requests.
- Prevent fraud and ensure security of our Services.
- Comply with legal obligations and enforce our policies.
How We Share Your Information
We may share your information with:
- Shopify, which powers our store and processes data to operate the Services.
- Service providers, including payment processors, logistics partners, and hosting providers.
- Shipping and fulfillment partners, to deliver your orders and process returns.
- Analytics providers, including Microsoft Clarity, to understand website use.
- Legal authorities, if required by law or to protect our rights.
Relationship with Shopify
Our store is hosted by Shopify. Shopify processes personal information to provide and improve the Services.
Your information may be transferred to and processed by Shopify and its partners in other countries.
Learn more in Shopify’s Privacy Policy.
Cookies and Tracking Technologies
We use cookies and similar technologies for website functionality and analytics. Our store uses Shopify and Microsoft Clarity. See our Cookie Policy.
You can manage cookie preferences through your browser settings.
Marketing preferences
To ask us to stop sending marketing emails, contact support@selalook.co. This does not prevent messages needed to handle an existing order or support request.
Privacy requests
To ask about your personal information or submit a privacy request, email support@selalook.co. See our Your Privacy Rights page for the request channel.
International Data Transfers
Your information may be transferred and processed outside your country of residence, including in jurisdictions that may have different data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.
Contact Information
Store Name: Sela Look
Company Name: PRIME DOLLAR LLC
EIN: 41-2330930
Business address: 687 Leonard St, Brooklyn, NY 11222, United States
Email: support@selalook.co
Phone: +61489921082
Customer service: Monday to Friday. Response time: within 24–48 hours on business days.